Privacy Policy

1. Who We Are

HUBCLICKS PTY LTD (ABN 56 700 781 237), based in Melbourne, Victoria, Australia, operates the HubClicks website and Business Hub platforms ("we", "us", "our"). This Privacy Policy explains how we collect, use, store and protect personal information in connection with our website and services.

2. Information We Collect

When you submit an enquiry or Hub Blueprint request through our website, we collect information you provide directly, which may include your name, business name, email address, phone number, website address, and any details you share in your message.

Please avoid including sensitive information (such as health, financial or government-identifier details) in your enquiry unless it is genuinely necessary — our general enquiry forms are not designed to collect this type of information.

3. How We Use Your Information

We use the information you provide to respond to your enquiry, prepare a Hub Blueprint or quote, communicate with you about our services, and maintain records of our business relationship with you.

We do not sell your personal information to third parties.

4. How We Store and Protect Your Information

Enquiry information is stored securely using our website hosting and database provider. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security of information transmitted to us.

5. Data Retention

We retain personal information for as long as reasonably necessary to respond to your enquiry, maintain business records, and meet any legal or accounting obligations. Where information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.

6. Overseas and Cloud Processing

HUBCLICKS uses cloud-based systems and digital infrastructure to operate its website and Business Hub services.

Some infrastructure or service providers used by the underlying platform may process or store information outside Australia.

Where applicable under Australian privacy law, we take reasonable steps to ensure personal information is handled appropriately and consistently with our privacy obligations.

Where practicable, we will provide further information about overseas processing upon request.

7. Disclosure of Information

We use integrated business tools within the eStage platform to manage website enquiries, customer relationship management, email communications and related business processes.

We may also rely on infrastructure, hosting, analytics, security and other technology providers where reasonably necessary to operate, secure and support our website and Business Hub services.

We do not sell your personal information to third parties.

Where personal information is handled or stored outside Australia, and where applicable under Australian privacy law, we take reasonable steps to ensure it is handled appropriately and consistently with our privacy obligations.

8. Marketing Communications

If you provide consent, we may contact you with information about our services. Every marketing communication we send will include a way to unsubscribe, and you may also opt out at any time by contacting us directly using the details below.

9. Your Rights

Where applicable under Australian privacy law, you may have the right to request access to the personal information we hold about you, and to request correction of that information if it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, contact us using the details below.

10. Privacy Questions and Complaints

If you have a question or concern about how we handle your personal information, please contact us first using the details below so we can address it directly. If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Cookies and Website Analytics

Our website may use standard website analytics tools to understand how visitors use our site, such as which pages are viewed. This information is generally aggregated and does not identify you personally.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on this page.

13. Contact Us

If you have questions about this Privacy Policy, or wish to make a request regarding your personal information, please contact us: